Tenants report it. Your tradies fix it. You just watch it happen.
Tenants raise faults themselves, straight from their phone — and the job goes only to tradies you've approved, billed to your agency under your agreement, with live arrival tracking for everyone. No calls to triage, no chasing tradies, no lost paper trail: every job ends as an owner-ready report.
The tenant's view: their managed property, your approved tradies, your billing — locked.
How it works for your agency
Set up once, then maintenance runs itself.
Load your portfolio
Bulk-import properties and tenants from a spreadsheet. Tenants get an invite and link to their property automatically.
Approve your panel
Invite the tradies and trade companies you already trust. Only they ever receive jobs at your properties — on your commercial terms.
Faults dispatch themselves
Tenants report in the app (or call you — dispatch from your desk). The nearest approved tradie accepts and everyone tracks the arrival live.
Owners get the story
Every job is logged with times, tradie, and outcome. Export per-property owner reports in one click.
And when the phone still rings…
Some tenants will always call the office. Fine — pick the property, describe the fault, and dispatch your panel from your desk while they're on the line. A nice extra, not the main event: most faults never touch your phones at all.
The desk-dispatch console — for the tenants who'd rather ring.
Built for how agencies actually work
Everything below exists today — this is a working product, not a roadmap.
Approved panels
Your tradies, your rates, your rules. Panel-only dispatch means no strangers at your properties and no surprise invoices.
Desk dispatch
Tenant rings instead of using the app? Pick the property, describe the fault, dispatch — while they're still on the line.
Live tracking
You and the tenant both see the tradie driving to the property, with an arrival ETA. "When are they coming?" answers itself.
Owner reports
Per-property job history exported as a clean CSV — attach it straight to your monthly owner statements.
Full audit trail
Who reported it, who was sent, when they arrived, how long they were on site, what the tenant rated. Every job, on record.
Tenants love it
Report a fault in under a minute, then watch it get fixed — no waiting on hold. Happier tenants, fewer calls to your office.
Founding agency pilot — free
We're onboarding a small number of Auckland agencies as founding partners. Full platform, white-glove setup (we'll import your portfolio with you), and direct access to the founder. No cost, no lock-in.
Book a walkthrough → hello@quickiefix.app